@ Plastic Labs
(NYC, Full-Time, In-Person)
Honcho (https://honcho.dev) is ripping. 50x developer growth in three months. 40,000 prosumers and developers. 600+ startups applied to our startup program in eight weeks.
We're a product-coupled neolab solving personal identity for the agentic world. The market currently calls what we do memory, but the vision for Honcho is much more ambitious. We build better models of you than you have of yourself.
Growth like this creates an opportunity most companies never get: more users to support than hands to support them. It's your job to fight for the users.
You are the technical resource for everyone integrating Honcho into their products, their workflows, and their agents. Three things, on a loop:
Build the collateral. Reference integrations, demos, and templates that show what Honcho does across different modalities and stacks. Build it once for one customer; it becomes the adapter, example, and doc for the next hundred who fit that pattern.
Implement it with customers. Take a base template and customize it to their use case. You own the account end-to-end, from introduction to implementation. Then build the evals with them, so they can measure that Honcho is working instead of taking our word for it.
Keep it moving. Triage inbound, track where every customer actually stands, and follow up until they've shipped. You own the CRM. If a conversation is stalled, you're the person who knows and the person who unsticks it.
Beyond that loop, you'll build the internal tools, agents, and skills that make the loop faster next quarter than it was this one.
You'll operate independently — a lot of surface area and not a lot of supervision. You'll work closest with DevRel, GTM, and the co-founders, who are on the front lines with you.
Logos and tenure don't move us. What have you built, and who won because of it?
This role carries the same technical bar as our core engineering roles. The difference is that you'll spend your time in other people's codebases instead of ours, and you'll be the one running the conversation while you're in there.
A plus: cryptography, machine learning, or identity systems. Interests in the cognitive sciences — linguistics, neuroscience, philosophy, psychology. Up-to-date in the open-source AI community.